Effective date: September 20, 2025
Entity: MS-LegalSolutions (BN: 391517334)
Website: ms-legalsolutions.com
Contact: +1 844 450 0979 • info@ms-legalsolutions.com
Address: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
By accessing or using ms-legalsolutions.com (the “Site”), you agree to these Terms of Use. If you do not agree, do not use the Site.
MS-LegalSolutions provides legal support for residential real estate transactions in Canada. Website content is for general information only and is not legal advice.
Viewing pages, contacting us through web forms, or scheduling a call does not create a lawyer–client relationship. Such a relationship arises only after we complete conflicts checks and you sign an engagement letter and pay any required retainer.
Articles, guides, FAQs, calculators, and examples on the Site are provided for educational purposes. Laws change and vary by province and fact pattern. Do not act or refrain from acting based on Site content without obtaining legal advice tailored to your circumstances.
You must use the Site lawfully and not attempt to disrupt, probe, or reverse engineer any part of it. Do not upload harmful code, infringing material, or unlawful content. You are responsible for the accuracy of information you submit through forms.
All text, graphics, logos, and other materials on the Site are owned by MS-LegalSolutions or our licensors. You may view and print pages for personal, non-commercial use. Any other reproduction, distribution, or modification requires our prior written permission.
The Site may reference third-party services or embedded tools (for example, mapping or analytics). We are not responsible for third-party content or practices. Your use of any third-party service is subject to their terms.
Your use of the Site is subject to our Privacy Policy and Cookie Policy, which explain what data we collect and how we use it. By using the Site, you acknowledge those policies.
The Site is provided “as is” and “as available.” We make no warranties of accuracy, completeness, availability, or fitness for a particular purpose.
To the fullest extent permitted by law, MS-LegalSolutions and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business, arising from or related to your use of the Site. Our total liability for any claims related to the Site will not exceed one hundred Canadian dollars (CAD 100).
You agree to defend, indemnify, and hold harmless MS-LegalSolutions and its personnel from any claims, damages, liabilities, costs, and expenses arising from your misuse of the Site or breach of these Terms.
We may update the Site and these Terms at any time. Your continued use after changes are posted constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. The courts of Ontario located in Toronto have exclusive jurisdiction.
Questions about these Terms may be sent to info@ms-legalsolutions.com or by mail to our Toronto address.
Effective date: September 20, 2025
Entity: MS-LegalSolutions (BN: 391517334)
Contact: +1 844 450 0979 • info@ms-legalsolutions.com
Address: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
We provide legal support for residential real estate matters, including contract review and drafting, title searches, negotiation support, closings, and advisory services for international buyers. The exact scope, deliverables, timelines, and fee structure are defined in your engagement letter. Only the signed engagement letter governs our obligations to you.
Legal services involve professional judgment and factors beyond our control, including actions of counterparties, lenders, registries, and government authorities. We do not guarantee a particular result, approval, or closing date.
We may decline or terminate an engagement in accordance with applicable professional rules, including when there is a conflict of interest, a failure to pass identity or anti-money-laundering checks, non-payment of required retainers or invoices, abusive or improper conduct, requests to act outside the agreed scope or contrary to law or professional obligations, or where timely client cooperation is not provided. If termination occurs, we will take reasonable steps to protect your interests, including providing notice and, where appropriate, delivering your file materials subject to outstanding fees and disbursements.
Fees may be flat, hourly, or a combination, as stated in your engagement letter. Disbursements and third-party costs—such as registry searches, bank wires, couriers, title insurance, and government fees—are your responsibility and are not included in professional fees unless expressly stated. Retainers are deposited to trust and drawn as work progresses or as invoices are issued.
You may cancel services at any time by written notice. We will invoice for work performed up to the effective date of cancellation, plus applicable disbursements and taxes. Any scheduled rush work may incur minimum charges as stated in the engagement letter.
We aim to be fair and transparent. Refunds are handled as follows.
If you cancel a flat-fee service before we begin substantive work, we will refund the professional fee portion in full. Any non-recoverable third-party disbursements already incurred are deducted.
If you cancel after we have begun substantive work but before completion, we will provide a pro-rated refund of the flat fee based on work completed, time spent, and value delivered, less reasonable administrative time already incurred. Disbursements are not refundable once incurred.
If the service is completed as described in the engagement letter, fees are non-refundable.
For hourly work, you will be billed for time actually spent up to cancellation, plus disbursements. Any unused retainer remaining in trust after payment of invoices will be refunded.
Paid consultations are refundable if cancelled more than 24 hours before the appointment. Missed or late-cancellation consultations (less than 24 hours) may be charged in full unless we agree otherwise at our discretion.
Rush or after-hours premiums compensate for priority scheduling and are non-refundable once scheduling is confirmed.
Fees for third-party products or services, including title insurance or government filings, are non-refundable once ordered or submitted.
Email info@ms-legalsolutions.com with the subject “Refund Request,” include your full name, matter number if known, the services purchased, dates, and your reason for requesting a refund. We will acknowledge receipt within five business days, review your file, and issue a decision within fourteen days where feasible. Approved refunds are typically processed within ten business days via the original payment method, subject to banking timelines.
Please contact us first to resolve concerns. If you initiate a chargeback without first giving us an opportunity to address the issue, we may provide documentation to your payment provider and charge reasonable administrative fees associated with the dispute where permitted.
Your timely responses, complete and accurate information, document signatures, and availability for scheduled calls are essential. Delays caused by missing information or third parties may affect timelines and are not grounds for refunds unless we expressly agree.
Upon written request and subject to payment of outstanding fees and disbursements, we will provide copies of your file materials. We may retain copies in accordance with professional and legal record-keeping requirements.
To the extent permitted by law and professional rules, our liability is limited to amounts recoverable under our professional liability insurance. We do not accept liability for indirect or consequential losses such as lost profits, lost opportunities, or special damages.
We may amend this policy to reflect practice changes or legal requirements. The effective date will be updated accordingly. Changes apply prospectively and do not affect rights accrued prior to the change.
This policy and any disputes related to fees or refunds are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. You may also have rights to raise concerns with the relevant law society or consumer protection body. We encourage you to contact us first so we can address any issues promptly and fairly.