Effective date: September 20, 2025
Entity: MS-LegalSolutions (Business Number: 391517334)
Website: ms-legalsolutions.com
Contact: +1 844 450 0979 • info@ms-legalsolutions.com
Address: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
MS-LegalSolutions (“we,” “us,” “our”) provides legal support for residential real estate transactions in Canada. We are the controller of personal information collected through this website and during service delivery.
This policy explains what personal information we collect, how we use and share it, and what rights you have under applicable laws, including Canada’s PIPEDA and, where relevant, the EU/UK GDPR.
Contact & Identification: name, email, phone, address, preferred language.
Matter Information: property details, transaction timelines, counterparties, documents you upload, communications with us.
Government/Financial Identifiers (only if necessary for the matter): IDs required for identity verification and anti-money-laundering checks, lender or account references related to closing.
Technical Data: IP address, device and browser information, general location (city/region), cookie identifiers, pages visited and interactions (see Cookie Policy).
Marketing Preferences: opt-in/opt-out choices, testimonial permissions.
Recruitment (if you apply): CV/resume and related details you provide.
You may choose not to provide certain information; however, this may limit our ability to deliver services or respond to inquiries.
Service Delivery: respond to inquiries, open and manage your file, perform contract reviews, title searches, negotiations, and closings, coordinate with lenders/realtors, and issue statements of account.
Compliance & Risk: identity verification (KYC), conflict checks, fraud prevention, trust accounting, regulatory reporting, and record retention.
Operations: scheduling, customer support, website analytics, security monitoring, quality assurance, and training.
Marketing (optional): send service updates, guides, and invitations (only with your consent where required).
Recruitment: evaluate and manage applications.
Performance of a contract (or steps prior to entering a contract) — providing requested legal services.
Consent — optional marketing communications, testimonials, certain cookies.
Legitimate interests — website analytics, service improvement, network security (balanced against your rights).
Legal obligations — anti-money-laundering/identity checks, tax and regulatory requirements, law society rules.
We share personal information only as needed with:
Service Providers/Processors: IT hosting, client-portal, email, e-signature, practice management, secure payments, analytics, document couriers.
Deal Counterparties: realtors, lenders, insurers, and other professionals involved in your transaction—strictly for matter purposes.
Professional Advisors & Regulators: accountants, auditors, law societies, or authorities when required by law.
Business Transfers: if we reorganize or transfer our practice, your information may transfer as part of that transaction, subject to confidentiality.
We require service providers to safeguard information and use it only on our instructions.
Your information may be processed in or accessed from jurisdictions outside your province or country. We use contractual and technical safeguards to protect data subject to local requirements.
We keep personal information only as long as necessary for the purposes described and to meet legal, regulatory, tax, and professional obligations (often a fixed number of years under law society rules). When no longer required, we securely destroy or anonymize it.
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit where feasible, and secure storage. No system can be guaranteed 100% secure; please contact us immediately if you suspect a security issue.
Depending on your location and applicable law, you may have rights to:
Access your personal information and obtain a copy;
Correct inaccurate or incomplete data;
Delete/Erasure (subject to legal retention requirements);
Object to or restrict processing in certain cases;
Portability of data you provided in a structured, commonly used, machine-readable format;
Withdraw consent at any time where processing relies on consent;
Opt out of marketing communications.
To exercise rights, email info@ms-legalsolutions.com with the subject “Privacy Request,” describe your request, and provide information we reasonably need to verify your identity.
Our services and website are not directed to children. We do not knowingly collect personal information from individuals under the age required by local law without appropriate consent.
We do not engage in automated decision-making that produces legal or similarly significant effects without human involvement. Browser “Do-Not-Track” signals are not acted upon beyond the choices described in our Cookie Policy.
We may update this policy to reflect changes in practices or legal requirements. The “Effective date” will be updated accordingly.
Privacy Officer — MS-LegalSolutions
Phone: +1 844 450 0979
Email: info@ms-legalsolutions.com Mail: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
Effective date: September 20, 2025
Cookies are small files stored on your device by your browser. They help websites remember your actions and preferences and support core functionality and security.
Strictly Necessary Cookies: enable core site features, security, load balancing, and form submissions.
Functional Cookies: remember preferences (e.g., language) and improve user experience.
Analytics Cookies (optional): help us understand site usage and improve content and performance.
Marketing Cookies (optional): used only if we run campaigns and only with your consent where required.
On your first visit, you may see a notice explaining our use of cookies and, where required, options to accept or manage non-essential cookies. You can also control cookies via your browser settings by blocking or deleting them. If you block certain cookies, some features may not function properly.
We may use similar technologies (e.g., pixels, tags) for the same purposes as cookies and treat them as cookies under this policy.
Cookie lifespans vary. Session cookies expire when you close your browser; persistent cookies remain for a defined period unless deleted earlier.
We may update this Cookie Policy from time to time. For questions about our cookie practices, contact info@ms-legalsolutions.com.
Effective date: September 20, 2025
This notice supplements our Privacy Policy for individuals in the European Economic Area and the United Kingdom.
Controller: MS-LegalSolutions (BN: 391517334)
Contact: info@ms-legalsolutions.com • +1 844 450 0979
Address: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
We process personal data for service delivery, compliance, operations, and optional marketing under one or more of the following bases: contract, consent, legitimate interests, and legal obligation. Where legitimate interests apply (e.g., security, analytics), we balance them against your rights and freedoms.
Personal data may be shared with service providers, professional counterparties, and regulators as described in our Privacy Policy. Data may be transferred outside the EEA/UK (including to Canada and the United States) with appropriate safeguards, such as contractual protections and technical measures.
We retain personal data only as long as necessary for the purposes collected and to comply with legal and professional obligations.
You may request: access, rectification, erasure, restriction, objection to processing (including for direct marketing), and data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You also have the right to lodge a complaint with a supervisory authority in your country of residence or work. To exercise rights, contact info@ms-legalsolutions.com and we will respond in accordance with GDPR timelines.
We do not use automated decision-making that produces legal or similarly significant effects without human review.
Privacy Officer — MS-LegalSolutions
Email: info@ms-legalsolutions.com
Phone: +1 844 450 0979 Mail: 18 King St E, Suite 1400, Toronto, ON M5C 1C4, Canada
Disclaimer: This content describes MS-LegalSolutions’ intended privacy practices and is not legal advice. Laws and guidance may evolve; if your operations change (e.g., new analytics tools, international offices, or new processors), update these texts and your internal procedures accordingly.